At xbotics, we are committed to delivering your orders to you in a timely and efficient manner. Our shipping policy outlines the terms and conditions regarding the shipment of products purchased from our website:
Order Shipping Policy:
Once your order is placed, it will be dispatched/shipped within 5 to 15 business days. During peak seasons or promotions, dispatch times may vary, but we strive to fulfill orders as quickly as possible.
Shipping Methods:
We offer standard shipping as our primary shipping method. Expedited shipping options may be available for an additional fee, depending on your location and the items in your order.
Please note that delivery times may vary based on the destination and any unforeseen circumstances such as weather delays or customs clearance.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your location. The shipping cost will be displayed at checkout before you complete your purchase.
Orders above a certain threshold may qualify for free standard shipping. Any applicable free shipping promotions will be clearly indicated on our website.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the status of your shipment and estimate its arrival.
Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Incomplete or Incorrect Address:
It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. xbotics is not liable for any delays or additional charges incurred due to incomplete or incorrect address information provided by the customer.
If you realize that you have provided an incorrect shipping address after placing your order, please contact our Customer Service team immediately to request a correction. We will do our best to update the address if your order has not yet been shipped.
Shipping Restrictions:
Certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is the responsibility of the customer to ensure compliance with any applicable laws or restrictions regarding the importation of specific products into their country.
Shipping Policy Updates:
xbotics reserves the right to update or modify our shipping policy at any time without prior notice. Any changes to the shipping policy will be reflected on our website.
If you have any questions or concerns regarding our shipping policy, please contact our Customer Service team for assistance. Thank you for choosing xbotics for your technology needs. We appreciate your business and look forward to serving you.